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The following describes the terms on which Trusted Trades offers you access
to our services.
Introduction
Welcome to the user agreement for TrustedTrades.ie ("User Agreement"). The
services available at http://www.TrustedTrades.ie are provided by
TrustedTrades.ie. ("TrustedTrades.ie ", "we", "us" or "our"), located at
TrustedTrades.ie, Kinselay Lane, Co. Dublin, Ireland. The term Service
Provider refers to a service provider or any person who provides a service of
any kind and the term Service Buyer refers to any person looking for a service
to be provided.The terms "You", "Your", "User", or "Users" refer to anyone
accessing our services or web site for any reason.
This User Agreement describes the terms and conditions applicable to your use of
our services available under the domain and sub-domains at
http://www.TrustedTrades.ie (the "Site"). If you do not agree to be bound by
this User Agreement, you may not use or access our services.
You must read, agree with and accept all of the terms and conditions contained
in this User Agreement, which includes those terms and conditions expressly set
out below, before you may become a user of the Site.
Section headings are for reference purposes only and do not limit the scope or
extent of the sections.
We may amend this User Agreement at any time either by e-mail or by posting the
amended terms on the Site. Unless stated elsewhere in this User Agreement, all
amended terms shall automatically be effective 30 days after they are initially
posted on the Site.
Information or Queries
All queries must be submitted by email or in writing to the address above. We
will try to respond to all queries within 1-2 working days.
How it Works
TrustedTrades.ie is a free online service for Service Buyers looking for a
Service Provider and to help them get a quote for the service they require. All
a Service Buyer needs to do is to fill in the simple form or call Trusted Trades which asks them to describe the type of job they need to do and what
type of Service Provider they are looking for. We then locate and inform
the Service Providers in that area who are available and who are willing to
quote for the job. The Service Providers are asked to contact the Service Buyer
and organise to give them a quote. Service Providers must pay monthly fees and a
fee per completed work.
Using TrustedTrades.ie
You may not use the Site if you are under the age of 18 or you are not able to
form legally binding contracts or if you have been suspended from using the
site.
While using the Site, you will not:
breach any laws or otherwise infringe the copyright, trade mark or other rights
of third parties;
post, list or upload false, inaccurate, misleading or defamatory content
(including personal information);
distribute or post spam;
distribute viruses or any other technologies that may harm the Site, or the
interests or property of our users;
copy, modify, or distribute our copyrighted works or trade marks, or other
content from the Site, without our express consent; or
If you are registering with the Site as a business entity, you represent that
you have the authority to legally bind that entity.
Not acting within the spirit of the Agreement
TrustedTrades.ie works to keep our services working properly and the users
satisfied. Please report any problems, offensive content, and/or policy breaches
to us.
If you do not act within the spirit of this agreement, we may take certain
actions which include but are not limited to, issuing you with warnings,
limiting, suspending, or terminating your user accounts, restricting or
prohibiting access to, and your activities on, our site (including cancelling
and removing jobs posted by you), delaying or removing hosted content, and
taking technical and/or legal steps to keep you off our site. Not acting within
the spirit of the Agreement may include, but is not limited to, some of the
reasons below:-
We think that you are creating problems (including for example the harassment of
our staff or other users) or exposing us or another user to financial loss or
legal liabilities;
Despite our reasonable efforts, we are unable to verify or confirm any
information you provide to us;
You receive an amount of negative feedback which we deem to be excessive.
We also reserve the right to cancel unconfirmed accounts and to modify or
discontinue accounts that have been inactive for a long time.
You agree not to hold TrustedTrades.ie responsible for any loss you may incur
as a result of TrustedTrades.ie taking any of the actions described above.
Service Buyer
The Service Buyer can use the Site for free. The Service Buyer is expected to
provide feedback when each job is complete.
Service Providers
Service Providers must pay a monthly fee and a success fee on completion
of the job.
Content License
By submitting User content to the Site (including, but not limited to creating
your Account; posting a profile, posting a portfolio, posting a Project; sending
messages through or to the Site). You hereby grant to the Site a worldwide,
perpetual, irrevocable, royalty-free license to use, copy, modify, display, and
publish User content, under all User intellectual property and proprietary
rights worldwide.
Liability
Nothing in this User Agreement shall limit or exclude our liability for
fraudulent misrepresentation, for death or personal injury resulting from our
negligence or the negligence of our agents, subcontractors or employees or for
any other liability that cannot be limited or excluded by law.
You will not hold the Site responsible for other users' actions or inactions
We have no control over, do not guarantee, and you will not hold us responsible
for:
the quality or safety of the work;
the ability of Service Provider to provide the service;
the ability of Service Buyers to pay for the work; or
We use techniques that aim to verify the accuracy and truth of the information
provided by our users. However, we cannot and do not confirm, and are not
responsible for ensuring, the accuracy or truthfulness of users' identities or
the validity of the information which they provide to us or post on the Site.
We (including our subsidiaries, affiliates, officers, directors, subcontractors,
agents and employees) shall not be liable to you for any business losses, such
as loss of data, profits, revenue, business, opportunity, goodwill, reputation
or business interruption or for any losses which are not reasonably foreseeable
by us arising out of your use of the Site.
Regardless of the previous paragraph, if we are found to be liable, our
liability, and the liability to you of our subsidiaries, affiliates, officers,
directors, subcontractors, agents and employees, is limited in any 12 month
period to the greater of: (1) the total fees you paid to us in relation to the
leads or other service offered which gave rise to the liability, and (2) 120
euro.
Service Provider Qualifications and Insurance
TrustedTrades.ie believes that its custom built rating
system provides Customers with a useful aid in assessing the quality, value and
reliability of a Service Provider. In addition to this TrustedTrades.ie believes
that by the Service Provider allowing themselves to be rated, it may provide
Customers with a level of confidence regarding the Service Provider's ability.
TrustedTrades.ie checks the validity of the mobile phone number of all Trade
Professionals prior to the Service Provider using the Website or the Service.
Furthermore TrustedTrades.ie requires that Service Providers submit at least 2
references from previous customers before they are allowed to use the website or
service. All referees are verified and TrustedTrades.ie also reserves the right
to verify any reference by postal verification or by phone. Trusted Trades also interview all service providers
TrustedTrades.ie will requested copies of trade accreditation and qualifications
from service providers, copies are available on request. However, we cannot and
do not confirm, and are not responsible for ensuring, the accuracy or
truthfulness of trades' accreditation and qualifications provided by treads
people. All reasonable effort and due diligence is carried out to verify siad
documentation.
All service providers provide proof of insurance when signing up with Trusted
Tradesmen, this copy of the service provider insurance cert is available on
request
It is the responsibility of the Customer to satisfy themselves that the Service
Provider is appropriately qualified and/or has the necessary insurance cover to
complete the job prior to the Service Provider commencing the job. Where a
specific trade accreditation or registration is required to be held by a Service
Provider for a particular job TrustedTrades.ie advises the Customer to
request sight of evidence of the applicable accreditation or registration from
the Service Provider prior to the commencement of the job. It is also the
responsibility of the Customer to check with their insurance adviser to see what
insurance is required for the job. The Customer should check that they
themselves are adequately covered and/or that the Service Provider has adequate
cover prior to the Service Provider commencing the job. Where insurance cover is
required to be held by the Service Provider TrustedTrades.ie advises that the
Customer should request sight of evidence of the service provider's insurance
policy. However, if the Customer does not feel competent to inspect the Service
Provider's insurance policy themselves TrustedTrades.ie advises that the
Customer should ask their insurance adviser to inspect it for them.
Release
If you have a dispute with one or more service providers, you release us (and
our officers, directors, subcontractors, agents, subsidiaries, joint ventures
and employees) from claims, demands and damages (actual and consequential) of
every kind and nature, known and unknown, arising out of or in any way connected
with such disputes.
Privacy
We do not tolerate spam (unsolicited commercial communications). We will not
disclose your personal data to third parties other than the Service Providers
who have called/registered with us and who have let us know that they are available and
are interested in receiving these leads. The Service Providers are bound
by similar data protection requirements.
If you object to this use and disclosure please do not use this Site.
Compensation
You agree that you will only use this Site in accordance with the terms and
conditions set out in this User Agreement. You agree to compensate us in full
for any losses or costs (including reasonable legal fees) we incur arising from
any breach by you of this User Agreement.
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