Looking for quality local tradespeople?

The following describes the terms on which Trusted Trades offers you access to our services.


Welcome to the user agreement for TrustedTrades.ie ("User Agreement"). The services available at http://www.TrustedTrades.ie are provided by TrustedTrades.ie. ("TrustedTrades.ie ", "we", "us" or "our"), located at TrustedTrades.ie, Kinselay Lane, Co. Dublin, Ireland. The term Service Provider refers to a service provider or any person who provides a service of any kind and the term Service Buyer refers to any person looking for a service to be provided.The terms "You", "Your", "User", or "Users" refer to anyone accessing our services or web site for any reason.

This User Agreement describes the terms and conditions applicable to your use of our services available under the domain and sub-domains at http://www.TrustedTrades.ie (the "Site"). If you do not agree to be bound by this User Agreement, you may not use or access our services.
You must read, agree with and accept all of the terms and conditions contained in this User Agreement, which includes those terms and conditions expressly set out below, before you may become a user of the Site.
Section headings are for reference purposes only and do not limit the scope or extent of the sections.
We may amend this User Agreement at any time either by e-mail or by posting the amended terms on the Site. Unless stated elsewhere in this User Agreement, all amended terms shall automatically be effective 30 days after they are initially posted on the Site.
Information or Queries
All queries must be submitted by email or in writing to the address above. We will try to respond to all queries within 1-2 working days.
How it Works
TrustedTrades.ie is a free online service for Service Buyers looking for a Service Provider and to help them get a quote for the service they require. All a Service Buyer needs to do is to fill in the simple form or call Trusted Trades which asks them to describe the type of job they need to do and what type of Service Provider they are looking for. We then locate and inform the Service Providers in that area who are available and who are willing to quote for the job. The Service Providers are asked to contact the Service Buyer and organise to give them a quote. Service Providers must pay monthly fees and a fee per completed work.
Using TrustedTrades.ie
You may not use the Site if you are under the age of 18 or you are not able to form legally binding contracts or if you have been suspended from using the site.
While using the Site, you will not:
breach any laws or otherwise infringe the copyright, trade mark or other rights of third parties;
post, list or upload false, inaccurate, misleading or defamatory content (including personal information);
distribute or post spam;
distribute viruses or any other technologies that may harm the Site, or the interests or property of our users;
copy, modify, or distribute our copyrighted works or trade marks, or other content from the Site, without our express consent; or

If you are registering with the Site as a business entity, you represent that you have the authority to legally bind that entity.

Not acting within the spirit of the Agreement

TrustedTrades.ie works to keep our services working properly and the users satisfied. Please report any problems, offensive content, and/or policy breaches to us.

If you do not act within the spirit of this agreement, we may take certain actions which include but are not limited to, issuing you with warnings, limiting, suspending, or terminating your user accounts, restricting or prohibiting access to, and your activities on, our site (including cancelling and removing jobs posted by you), delaying or removing hosted content, and taking technical and/or legal steps to keep you off our site. Not acting within the spirit of the Agreement may include, but is not limited to, some of the reasons below:-

We think that you are creating problems (including for example the harassment of our staff or other users) or exposing us or another user to financial loss or legal liabilities;

Despite our reasonable efforts, we are unable to verify or confirm any information you provide to us;

You receive an amount of negative feedback which we deem to be excessive.

We also reserve the right to cancel unconfirmed accounts and to modify or discontinue accounts that have been inactive for a long time.

You agree not to hold TrustedTrades.ie responsible for any loss you may incur as a result of TrustedTrades.ie taking any of the actions described above.

Service Buyer
The Service Buyer can use the Site for free. The Service Buyer is expected to provide feedback when each job is complete.

Service Providers
Service Providers must pay a monthly fee  and a success fee on completion of the job.
Content License
By submitting User content to the Site (including, but not limited to creating your Account; posting a profile, posting a portfolio, posting a Project; sending messages through or to the Site). You hereby grant to the Site a worldwide, perpetual, irrevocable, royalty-free license to use, copy, modify, display, and publish User content, under all User intellectual property and proprietary rights worldwide.
Nothing in this User Agreement shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents, subcontractors or employees or for any other liability that cannot be limited or excluded by law.
You will not hold the Site responsible for other users' actions or inactions
We have no control over, do not guarantee, and you will not hold us responsible for:
the quality or safety of the work;
the ability of Service Provider to provide the service;
the ability of Service Buyers to pay for the work; or
We use techniques that aim to verify the accuracy and truth of the information provided by our users. However, we cannot and do not confirm, and are not responsible for ensuring, the accuracy or truthfulness of users' identities or the validity of the information which they provide to us or post on the Site.
We (including our subsidiaries, affiliates, officers, directors, subcontractors, agents and employees) shall not be liable to you for any business losses, such as loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not reasonably foreseeable by us arising out of your use of the Site.

Regardless of the previous paragraph, if we are found to be liable, our liability, and the liability to you of our subsidiaries, affiliates, officers, directors, subcontractors, agents and employees, is limited in any 12 month period to the greater of: (1) the total fees you paid to us in relation to the leads or other service offered which gave rise to the liability, and (2) 120 euro.

Service Provider Qualifications and Insurance
TrustedTrades.ie believes that its custom built rating system provides Customers with a useful aid in assessing the quality, value and reliability of a Service Provider. In addition to this TrustedTrades.ie believes that by the Service Provider allowing themselves to be rated, it may provide Customers with a level of confidence regarding the Service Provider's ability. TrustedTrades.ie checks the validity of the mobile phone number of all Trade Professionals prior to the Service Provider using the Website or the Service. Furthermore TrustedTrades.ie requires that Service Providers submit at least 2 references from previous customers before they are allowed to use the website or service. All referees are verified and TrustedTrades.ie also reserves the right to verify any reference by postal verification or by phone. Trusted Trades also interview all service providers

TrustedTrades.ie will requested copies of trade accreditation and qualifications from service providers, copies are available on request. However, we cannot and do not confirm, and are not responsible for ensuring, the accuracy or truthfulness of trades' accreditation and qualifications provided by treads people. All reasonable effort and due diligence is carried out to verify siad documentation.

All service providers provide proof of insurance when signing up with Trusted Tradesmen, this copy of the service provider insurance cert is available on request

It is the responsibility of the Customer to satisfy themselves that the Service Provider is appropriately qualified and/or has the necessary insurance cover to complete the job prior to the Service Provider commencing the job. Where a specific trade accreditation or registration is required to be held by a Service Provider for a particular job TrustedTrades.ie advises the Customer to request sight of evidence of the applicable accreditation or registration from the Service Provider prior to the commencement of the job. It is also the responsibility of the Customer to check with their insurance adviser to see what insurance is required for the job. The Customer should check that they themselves are adequately covered and/or that the Service Provider has adequate cover prior to the Service Provider commencing the job. Where insurance cover is required to be held by the Service Provider TrustedTrades.ie advises that the Customer should request sight of evidence of the service provider's insurance policy. However, if the Customer does not feel competent to inspect the Service Provider's insurance policy themselves TrustedTrades.ie advises that the Customer should ask their insurance adviser to inspect it for them. 

If you have a dispute with one or more service providers, you release us (and our officers, directors, subcontractors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
We do not tolerate spam (unsolicited commercial communications). We will not disclose your personal data to third parties other than the Service Providers who have called/registered with us and who have let us know that they are available and are interested in receiving these leads. The Service Providers are bound by similar data protection requirements.
If you object to this use and disclosure please do not use this Site.
You agree that you will only use this Site in accordance with the terms and conditions set out in this User Agreement. You agree to compensate us in full for any losses or costs (including reasonable legal fees) we incur arising from any breach by you of this User Agreement.